Industrial Parts Services & Support
Pre-Sales Technical Consultation
VOTNE's quotations are based on FOB/CIF ports in China, and we can also provide door-to-door shipping and customs clearance services upon request. If you have any questions about selecting the right Concrete Mixer Liners, Concrete Mixer Arms, Concrete Mixer Blades, or Wear Blocks, our engineers will provide you with the optimal technical specifications and customized solutions.
Quality Assurance & Support
VOTNE offers a comprehensive 3-year warranty on all industrial parts we supply. Every shipment of concrete mixer wear parts and wear blocks is accompanied by Mill Test Certificates (MTC), hardness reports (>= 62 HRC for cast liners/blades), and dimensional inspection reports to guarantee material integrity. Our technical support team is always ready to assist with installation and maintenance inquiries.
24/7 Global Support
VOTNE provides round-the-clock online services via Email, WhatsApp Phone, WeChat and Skype. Customers can contact our dedicated technical sales and support staff at any time for immediate assistance, ensuring your concrete batching, construction, and mining operations never experience unnecessary downtime.
Frequently Asked Questions
Latest FAQs
Can your company provide Mill Test Certificates (MTC) and origin documents?
Yes, once the shipment is dispatched, we provide the Mill Test Certificate (MTC) detailing the chemical composition (such as Cr20-Cr26 high-chromium alloy, Ni-Hard, or manganese steel) and mechanical hardness properties. We also provide the commercial invoice, packing list, bill of lading, and Certificate of Origin (such as Form E or CO) to ensure smooth customs clearance.
How do I choose the correct concrete mixer liners, mixer arms, mixer blades, or wear blocks for my application?
You can provide us with the concrete mixer brand/model, drum specifications, aggregate hardness, or wear block requirements, and our engineering team will recommend the optimal alloy composition and sizing.
What custom options do you offer for concrete mixer wear parts and industrial wear blocks?
We offer extensive customization based on customer drawings, patterns, or sample parts. Options include high-chromium alloy casting (Cr20-Cr26), Ni-Hard white iron, custom countersunk bolt patterns, and tungsten carbide hardfacing to extend service life by up to 2-3 times.
What is the warranty period for VOTNE industrial parts?
All VOTNE industrial wear parts—including Concrete Mixer Liners, Arms, Blades, and Wear Blocks—are backed by a comprehensive 3-year warranty against manufacturing and material defects.
Request a Custom Quote
Have questions about our industrial parts or need a customized quote? Send us your requirements and our team will get back to you within 24 hours.
Get in touch, and we'll get back to you as soon as possible. We look forward to hearing from you!